Exploring Nonviolent Communication and Empathy in the University Environment: A Qualitative Study

Background: Nonviolent communication (NVC) is a model that promotes empathy and respectful interactions between academic staff and students in the university environment, fostering supportive and effective communication. Aim: to explore nonviolent communication and empathy in the university environment, focusing on understanding the experiences of students and educators through qualitative research. Research design: A phenomenological design was used to conduct the existing study. Setting: The study was conducted at the faculty of Nursing, Zagazig University. Subjects: A purposive sample of 40 individuals from Students and 40 individuals from nursing educators. Tools of data collection: Two tools were used Socio-demographic data sheet, and In-depth interview and focus groups. The interview data was analyzed using the NVivo V.12 software based on the reflexive intuitive thematic analysis method. Results: The study revealed that participants' perspectives and opinions regarding nonviolent communication included themes of Understanding the Core Principles of Nonviolent Communication, Emphasizing Empathy and Compassion in Communication and Application for NVC in Real-Life Situations. In light of participants' perspectives and opinions regarding empathy themes included Deep Understanding and Relationship Strength, Behavioral Cues of Empathy and Emotional Recognition and Responsiveness. Concerning the effects of nonviolent communication on empathy in the university environment, themes included NVC’s Role in Enhancing Empathy and Challenges in Implementing NVC.  Conclusion: Nonviolent Communication enhances communication and empathy in academic settings. Recommendations: integrating nonviolent communication into a university environment could promote healthier communication and foster more empathetic academic interactions.