Barangay Integrated Management System with Mobile Support

Due to the prevailing pandemic, managing public demands must be granted with utmost precautions while maintaining better and faster services to the people. The purpose of this study is to improve public services of the barangay office and barangay health center by developing a system that will centralize data from barangay health center and barangay office, manage barangay public information, filter constituents’ profile as to requests, complaints, and health services availed, and display inventory of medical and office supplies. Moreover, to limit face to face transactions by developing a mobile application that will allow the registered users to set appointments and file complaints. Based on the thorough evaluation of the experts and respondents, the Barangay Integrated Management System with Mobile Support is highly usable, secured, efficient, and provides a fast and easy way to manage residents’ profile, manage public information, manage supplies, manage complaints, set appointments, manage medical transactions, and generate significant reports. The study reflects that the barangay office and the barangay health center can greatly benefit by using the developed system in providing better and faster services to the people and limit face to face transactions by using the mobile application in registering complaints and setting appointments of the residents.