LEADERSHIP BEHAVIOR OF HEALTH WORKERS IN PROVIDING HEALTH SERVICES THROUGH HOMECARE ONLINE WWW.EXCELLENTCARE.ID DURING THE COVID-19 PANDEMIC

The Covid-19 pandemic demands changes in health services that focus on social restrictions. The use of digital technology is key in efforts to combat the Covid-19 virus through online homecare. Health workers play an important role as leaders in supporting the optimal implementation of online homecare. The leadership of health workers is identified through the behaviors shown during homecare services to patients. The purpose of this study is to analyze the leadership behavior of health workers in providing health services through the online homecare www.excellentcare.id during the Covid-19 pandemic. This type of research is quantitative with a descriptive survey method.The population in this study were all online homecare health workers www.excellentcare.id.com with a sampling technique in the form of a total sampling of 43 health workers. The results showed that most of the health workers with adults, most of the health workers were female, most of the health workers with a nurse professional education level and almost all health workers had good leadership behavior. Based on the results of this study, it is hoped that health workers will demonstrate and continuously improve leadership behavior through education and training in order to show exemplary, inspire patients to be able to face challenges, cooperate among health workers and provide support for patients and families.