On campus and distance student attitudes towards paperless assessment and feedback

It is generally accepted that the use of paperless submission and return of university assignments has potential advantages for reducing delays in each direction, especially for students studying part-time, online or at a distance. There are also potential advantages in terms of the quality of feedback and also potential cost savings through reduced printing either by the student or by the institution. A number of studies have explored the use of technologies to assist with the process of submission, marking or return of student assignments, but to date there is little information available about student attitudes to its use. This paper reports on a survey of students who participated in a large-scale trial of paperless submission, marking and return of assignments. The results suggest that students in general are strongly in favour of paperless approaches. Advantages identified included reductions in time delays, ability to retrieve feedback while away from home, improved legibility of feedback, reduced printing, and more convenient storage of past assignments. Disadvantages identified included the cost of printing returned assignments and problems with uploading over slow Internet connections. There was no significant difference between preference for paperless marking of students studying on campus and at a distance, with the majority of students in all study modes responding positively. Students were divided in their preference for receiving feedback via email (ie. using a push model), versus downloading their feedback themselves (ie. using a pull model), indicating that both alternatives should be made available.