Implementation and Evaluation of Pull-type Rationed Goods Request Framework

In this study, we implemented and evaluated a pull-type rationed goods request framework. The proposed framework comprises three component systems. The first system is the individual rationed goods request system for disaster victims, which allows disaster victims to request personalized rationed goods. The second system is the individual rationed goods request system for informationally disadvantaged disaster victims, which allows informationally disadvantaged disaster victims, e.g., the elderly, to request personalized rationed goods using tablet terminals installed at evacuation centers. The third system is the individual rationed goods request management system for system administrators. This system allows system administrators to centrally manage information on rationed goods requested from the individual rationed goods request system for disaster victims and the individual rationed goods request system for informationally disadvantaged disaster victims. The proposed pull-type rationed goods request framework was evaluated using the system usability scale evaluation with 30 participants. In addition, the 30 subjects evaluated the operability, readability, functionality, and relevance of the proposed framework . The results demonstrate that the proposed framework received high marks in many items.