A Review of eGovernment Services in Nigeria

Government managers worldwide have, within the last decade, come to the realization that Information and Communication Technology (ICT) is a viable tool that can help them achieve their aims: to deliver efficient and cost effective services to its citizenry, et cetera. To this end governments in most developed and developing countries of the world are at different stages of adoption and implementation of their chosen eGovernment policies and initiatives as is the case with Nigeria. The chapter examines a national discussion by reviewing literature on eGovernment services and applications available to the public in Nigeria. Adoption of eGovernment applications and services has transformed traditional government services’ delivery in many countries with attendant implications for governments and citizens. The methodology will be a review of related literature and will draw up conclusions from the literature to propose a plan for eGovernment services in Nigeria.