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The Information Polity: Electronic Democracy, Privacy, and Surveillance

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Abstract The effectiveness of democratic institutions and processes could be greatly enhanced through developments in what has been called ‘teledemocracy’ —the use of ICTs to improve communication and the delivery of services to individuals and groups from governmental and political organizations.2 A variety of trials and experiments have sought to realize this vision since the 1960s (Sackman and Nie 1970; Sackman and Boehm 1972). However, it has only been since ICT-based Electronic Service Delivery (ESD) applications began to grow significantly in the 1990s that this vision has come closer to widespread realization (see Chapter 15).
Title: The Information Polity: Electronic Democracy, Privacy, and Surveillance
Description:
Abstract The effectiveness of democratic institutions and processes could be greatly enhanced through developments in what has been called ‘teledemocracy’ —the use of ICTs to improve communication and the delivery of services to individuals and groups from governmental and political organizations.
2 A variety of trials and experiments have sought to realize this vision since the 1960s (Sackman and Nie 1970; Sackman and Boehm 1972).
However, it has only been since ICT-based Electronic Service Delivery (ESD) applications began to grow significantly in the 1990s that this vision has come closer to widespread realization (see Chapter 15).

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