Employee Engagement in the Home-Work Lifeworld: Graham Employee Engagement Scale 

The COVID-19 pandemic caused a rapid implementation of the work-from-home model. The struggles imposed by COVID-19 and the challenges of the work-from-home pose consequences for being either fully present and complete or fragmented when occupying an organizational role. This article summarizes existing knowledge on employee engagement under the work-from-home design. In addition, it provides new insights and coherent explanations on the development of engagement when employees are working from home. This article offers a conceptual framework regarding employee engagement and the workfrom-home format, i.e., the homework lifeworld matrix. The homework lifeworld matrix describes and explains the processes or sequence of events while employees work from home. The homework lifeworld matrix provides a basis for understanding the underlying constructs of engagement; body, time, space, and relations and their interconnectedness when employees work from home. The article presents the definitions of employee engagement and the Graham Employee Engagement Scale for assessing and developing employee engagement. Specifically, this article proposes that engagement should be assessed holistically by considering different facets of the body, time, space, and relations and specifies the practical ways for managing employees in home-based work.