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Harnessing Big Data for Insights: Reliance Jio’s Customer Analytics Platform
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This case study aims to explore how Reliance Jio, a prominent telecommunications company in India, leverages big data analytics to gain insights into customer behavior and preferences. Learners will understand the importance of data-driven decision-making in enhancing customer experience, increasing operational efficiency, and driving business growth. Additionally, they will gain insights into the practical application of big data analytics in the telecommunications industry.
Title: Harnessing Big Data for Insights: Reliance Jio’s Customer Analytics Platform
Description:
This case study aims to explore how Reliance Jio, a prominent telecommunications company in India, leverages big data analytics to gain insights into customer behavior and preferences.
Learners will understand the importance of data-driven decision-making in enhancing customer experience, increasing operational efficiency, and driving business growth.
Additionally, they will gain insights into the practical application of big data analytics in the telecommunications industry.
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