KERJASAMA PERPUSTAKAAN UIN SUNAN GUNUNG DJATI BANDUNG DENGAN IAIN TERNATE MELALUI BENCHMARKING PERPUSTAKAAN

Library collaboration is one of the initiatives aimed at enhancing the quality of library services. One form of library collaboration is library benchmarking. Library benchmarking is the process of comparing libraries to identify best practices and procedures that can be implemented in one's own library. The purpose of this paper is to review the library collaboration between UIN Sunan Gunung Djati Bandung and IAIN Ternate through the benchmarking method, with a focus on the steps taken by the library management of UIN Sunan Gunung Djati Bandung as the entity under comparison. This research adopts a qualitative method, with data obtained through observation, interviews, and literature review. The research findings indicate that this collaboration has been ongoing for approximately two years, with various collaborative programs, including the development of a shared repository and the enhancement of human resources' competencies. Through benchmarking, this collaboration has aided both libraries, UIN Sunan Gunung Djati Bandung's library and IAIN Ternate's library, in improving their service quality and strengthening cross-library cooperation. It is hoped that the results of this research can offer valuable insights to other higher education institutions seeking to enhance their library services through collaboration and benchmarking approaches.