QUALITY ENGINEERING TRANSFORMATION OVER THE YEARS AND ISSUES - A REVIEW

Traditional quality management and monitoring has been shown to be unsuccessful. Today, emerging companies are vying for more value to the consumer in order to ensure their maximum success and sustainability. Many businesses want to ensure that their goods and services are of high quality in order to attract customers. The current situation is implementing quality engineering solutions in industries. Quality engineering is the method of evaluating, handling, designing, and maintaining various systems in compliance with high standards. This method ensures that each stage of the product development cycle is subjected to a thorough inspection by quality engineers, reducing possible losses by eliminating defects from the start. Furthermore, highquality maintenance is important and should be made available for a long time after the product has been shipped. Customers' preferences are shifting significantly, necessitating improvements in design and production technology, which is becoming increasingly critical in satisfying individual customers. This necessitates paying particular attention to quality engineering. The paper starts with a review on quality emphasis over the last 37 years, quality concepts, and quality model evolution followed by i) a contrast of quality management and quality engineering, ii) developments in quality engineering tools and techniques, such as statistical process control (SPC), design of experiment (DoE), Taguchi processes, and quality function (QFD). This paper also looks at quality engineering-related problems. There are brief reviews of recent developments in well-known quality tools, such as statistical process control, quality function deployment, and design of experiment. The aim of this paper is to place quality engineering in context and emphasise its significance, as well as to present some issues at the frontiers of quality engineering.