Smart Interactive Technologies in the Human-Centric Factory 5.0: A Survey

In this survey paper, we focus on smart interactive technologies and providing a picture of the current state of the art, exploring the way new discoveries and recent technologies changed workers’ operations and activities on the factory floor. We focus in particular on the Industry 4.0 and 5.0 visions, wherein smart interactive technologies can bring benefits to the intelligent behavior machines can expose in a human-centric AI perspective. We consider smart technologies wherein the intelligence may be in and/or behind the user interfaces, and for both groups we try to highlight the importance of designing them with a human-centric approach, framed in the smart factory context. We review relevant work in the field with the aim of highlighting the pros and cons of each technology and its adoption in the industry. Furthermore, we try to collect guidelines for the human-centric integration of smart interactive technologies in the smart factory. In this wa y, we hope to provide the future designers and adopters of such technologies with concrete help in choosing among different options and implementing them in a user-centric manner. To this aim, surveyed works have been also classified based on the supported task(s) and production process phases/activities: access to knowledge, logistics, maintenance, planning, production, security, workers’ wellbeing, and warehousing.