Change is a way of life at Konica Minolta

PurposeThis paper aims to describe the impact of constant organizational change on human‐resource management at print‐services company Konica Minolta.Design/methodology/approachThe paper considers the company's recruitment, employee‐development and benefits policies and includes interviews with members of staff.FindingsThe paper furnishes details of a new “join us” area on the company website, where people are able to explore Konica Minolta's equality and diversity policies and details of people‐development activities, meet the leadership team, understand what staff think about working for the organization, apply for live vacancies and register an interest in working for Konica Minolta in the future.Practical implicationsThe paper highlights the importance of good customer service at Konica Minolta.Social implicationsThe paper details ways in which people can be encouraged to welcome change and adapt to it easily.Originality/valueThe paper provides a number of first‐hand accounts from employees who work at Konica Minolta.