Requirements Engineering for Courseware Development

Technology-enabled learning using the Web and the computer and courseware, in particular, is becoming more and more important as an addition, extension, or replacement of traditional further education measures. This chapter introduces the challenges and possible solutions for requirements engineering (RE) in courseware development projects. First the state-of-the-art in courseware requirements engineering is analyzed and confronted with the most important challenges. Then the IntView methodology is described as one solution for these challenges. The main features of IntView RE are: support of all roles from all views on courseware RE; focus on the audience supported by active involvement of audience representatives in all activities; comprehensive analysis of the sociotechnical environment of the audience and the courseware as well as of the courseware learning context; coverage of all software RE activities; and development of an explicit requirements specification documentation.