Factors motivating people toward pirated software

PurposeThe costs of software piracy are enormous. According to Business Software Alliance, it was estimated that the software industry lost $34 billion globally due to software piracy in 2005. The present study was an exploratory attempt to analyze software piracy at individual level, using a qualitative approach.Design/methodology/approachA qualitative research study with few, if any, theoretical preconceptions would seem to be justified in the Asian context. An internet online survey and a content analysis of internet newsgroups were conducted. Data were transcribed, coded and interpreted so as to generate main predictors of the reported leniency toward software piracy.FindingsUsing extensive qualitative data from two studies, marketing, individual and situational variables are examined as a set of predictors of respondents' reported leniency towards software piracy. The results of the content analysis suggested that the cost of original software was extremely important in software piracy. Respondents commented that excessive price of original software was the key factor pushing them to commit piracy.Originality/valueThis is the first piece of qualitative research to study software piracy. The results of the content analysis suggested that the cost of original software was extremely important in software piracy. It provides new insights to software companies and government officials who are developing programs to promote the concept of anti‐piracy.