Information needs in relation to childhood vaccinations in Austria

Abstract Background The internet has facilitated access to health information. However, it remains difficult to locate trustworthy and high-quality health information. Access to trustworthy health information is particulary important for topics that arouse emotions and controversy such as vaccinations. Indeed, results of the European Health Literacy Study show that there is uncertainty about vaccinations in Austria. To address this issue, we aimed to identify the information needs of parents regarding childhood vaccinations. Methods The method was based on the current guideline for the development of evidence-based health information of the German Network for Evidence-Based Medicine. To identify the information needs of parents of young children, we conducted an umbrella review and interviews with 13 parents of young children (0-2 years). We used the findings of the umbrella review to inform the topic guide for the face-to-face interviews. The interviews were analyzed using thematic analysis and reflected on in a workshop with the participants. Results In terms of content, parents sought information on the function of the immune system, characteristics of diseases, composition of vaccines, benefits and harms of vaccinations, the vaccination schedule and legal regulations. They desired information that is easy to understand, well-structured and neutrally presented. The preferred media were app, brochure and website. Dissemination should take place through various channels, but most importantly during pregnancy, through paediatricians, general practitioners, and via the Internet. Conclusions Parents of young children have a wide range of information needs regarding childhood vaccination that goes beyond a simple benefit-harm assessment. The preferred media and dissemination channels are also diverse. Different types of evidence need to be drawn upon for the preparation of evidence-based health information. Key messages Parents of young children have a wide range of information needs regarding childhood vaccination that goes beyond a simple benefit-harm assessment. Parents of young children display a range of preferences regarding the delivery of information on childhood vaccination.