Perceived Importance of Metrics for Agile Scrum Environments

Metrics are key elements that can give us valuable information about the effectiveness of agile software development processes, particularly considering the Scrum environment. This study aims to learn about the metrics adopted to assess agile development processes and explore the impact of how the role performed by each member in Scrum contributed to increasing/reducing the perception of the importance of these metrics. The impact of years of experience in Scrum on this perception was also explored. To this end, a quantitative study was conducted with 191 Scrum professionals in companies based in Portugal. The results show that the Scrum role is not a determining factor, while individuals with more years of experience have a higher perception of the importance of metrics related to team performance. The same conclusion is observed for the business value metric of the product backlog and the percentage of test automation in the testing phase. The findings allow for extending the knowledge about Scrum project management processes and their teams, in addition to offering important insights into the implementation of metrics for software engineering companies that adopt Scrum.