Effect of Aircraft Ground Handling Practices on Aviation Safety Performance in Kenya

The goal of this study was to examine the effect of ground handling practices on Aviation safety performance in Kenya. Specifically, the study sought to establish the effect of passenger handling practices and cargo handling practices on aviation safety performance in Kenyan context. This study employed an explanatory research design. The target population consisted of 258 staff directly engaged in passenger & cargo handling procedures from five domestic passenger airlines operating from Jomo Kenyatta International Airport (JKIA) Kenya. A census survey of the entire population was carried out, respondents were drawn from four departments; safety, flight operations, ground operations & dispatch. Results revealed a positive and statistically significant effect of passenger handling practices on aviation safety performance (β = .722, p = .000, <0.05). It was also established that cargo handling practices had a positive and significant effect on aviation safety performance (β = .140, p = .006, <0.05). The findings of this study underscore the need for the development and implementation of standardized cargo handling procedures, rigorous training programs for personnel, and the adoption of best practices in ground handling. Such measures are essential for minimizing risks associated with cargo operations and improving the safety culture within the aviation industry. Aviation corporations need to focus on training and development programs for ground handling personnel, especially those engaged in passenger and cargo operations. This will guarantee that personnel possess the requisite skills and knowledge to perform their duties efficiently. The original contribution of this study lies in its focus on ground handling practices and their impact on aviation safety performance in a developing country. In conclusion, it contributes to the existing body of knowledge on aviation safety management and may serve as a basis for further research and policy development in this area.