Robert Sperry

Broken relationships develop over time and with repetition and have a corroding effect on loyalty and commitment, which are the glue that holds people together enough to accomplish...

Technology, litigation, and globalization present many challenges today for individuals and organizations. Instead of ignoring problems or responding with fear, managers who foster...

This chapter provides information on the wise use of technology in the workplace. In a world where electronic communication is ubiquitous, face-to-face interactions are critical. T...

In this book, the authors have focused on three challenges to the human aspect of work—technology, globalization, and litigation—and have provided tools for managing the types of c...

This chapter focuses on blind spots, the qualities and behaviors that a manager brings to the workplace of which he or she is not aware. Three case studies are presented of manager...

This chapter demonstrates how well-managed performance evaluations can deepen the sense of engagement with the company and restore healthy workplace relationships. Technology, liti...

The evidence and the tools presented in this book show the advantages of putting personal relationships at the forefront of business practice. The principles of relationship produc...