The Mediating Role of Self-Esteem Between Social Support and Willingness to Seek Counselling Among Undergraduates

The study aims to determine the direct effect of social support and self-esteem on willingness to seek counselling among undergraduates. The study also aims to examine the mediating role of self-esteem in the relationship between social support and willingness to seek counselling among undergraduates. Cross-sectional data were collected from a demographic profile questionnaire and three self-report instruments to measure social support, self-concept, and willingness to seek counselling. Data were analysed using descriptive statistics, multiple linear regression, and mediation analysis. A final sample of 295 participants was recruited using stratified random sampling. Social support (β = .070, p =. 268) does not statistically predict individuals’ willingness to seek counselling. However, self-esteem (β = .433, p < .001) statistically and significantly predicts individuals’ willingness to seek counselling. Findings also show the role of self-esteem as a mediator in the relationship between social support and willingness to seek counselling and the importance of social support and self-esteem in influencing college students to seek professional help. College counsellors, campus managers, and educators who work with college students may use the information provided by this study for planning outreach and intervention programs on campus that encourage students to use a professional helping service.