Benefits of Online Assessments in Higher Education Institutions: Lessons from Covid-19 Pandemic

The unprecedented wake of COVID-19 pandemic in 2020 forced Higher Education Institutions (HEIs) to move teaching and learning processes to online platforms. Although several studies have investigated aspects of online assessments, the benefits of online assessments have been a scarce area. Thus, the purpose of the current study is to explore the benefits of online assessment in HEIs in the Maldives from the lecturers’ and students’ perspective. This study used mixed methods with triangulation of qualitative and quantitative data. Purposive sampling was used to collect qualitative interview data from full time lecturers (N=30) and students (N=30) from 10 different HEIs and from 11 different disciplines. Data was analyzed using a thematic analysis approach. Simple random sampling was used to collect survey data from 85 lecturers and 312 students. SPSS version 23 was used to analyze the survey data using descriptive statistics. The findings of the study revealed that both lecturers and students found online assessments as an opportunity for self-growth. The data revealed that the lecturers learnt the very basics of technology and pedagogy, a variety of assessment methods and efficient ways of marking test papers and providing feedback to students. Students reported they got more acquainted with ICT basics and research skills. The study showed that online assessments were flexible, convenient and economical. In addition, the psychological issues faced in online assessments were less compared to physical examinations. However, some lecturers highlighted that physical exam answer scripts were easier to mark than online exam answer scripts. In light of the findings, it is recommended to incorporate technology driven pedagogy and assessments in the continuing professional development programs in HEIs so that lecturers are competent and well versed with the contemporary online assessments. In addition, the study implies the room for future programs on online modalities in a more structured manner for the access to higher education across the nation.