MOTIVATING FACTORS OF BARANGAY WORKERS OF SELECTED BARANGAYS IN THE CITY OF CABANATUAN

This study employed a descriptive quantitative research design to evaluate the motivating factors, challenges, and support needs of Barangay workers in selected barangays of Cabanatuan City, surveying a total of 150 respondents—including Barangay Health Workers, Barangay Tanods, and other community service providers—through a structured questionnaire that assessed motivation, challenges encountered, and support and development needs. Findings revealed that intrinsic motivators such as the opportunity to serve the community (M = 3.57), recognition from officials and residents (M = 3.53), and personal fulfillment (M = 3.50) were rated higher than financial compensation (M = 3.30), indicating that civic duty and pride are central to barangay worker motivation, with respondents also expressing strong agreement on the importance of career advancement and community engagement. In terms of challenges, participants reported moderate agreement on issues such as inadequate pay (M = 3.37), limited resources (M = 3.33), insufficient training (M = 3.23), and difficulty balancing work and family life (M = 3.17), reflecting systemic barriers that hinder effective service delivery. Support and development needs were strongly emphasized, with respondents calling for better compensation (M = 3.57), enhanced training (M = 3.50), and provision of adequate resources (M = 3.43). Overall, the study highlights a motivated but under-supported workforce, recommending the strengthening of institutional support systems, improvement of resource allocation, and implementation of structured training programs to sustain motivation and enhance barangay-level governance, offering valuable insights for policymakers, local government units, and development planners seeking to improve community service delivery and worker well-being. Keywords: Barangay, Community welfare, Local Governance, Motivation, Social Support