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Towards Efficient EGovernment: Identifying Important Competencies for EGovernment in European Public Administrations
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In an attempt to enhance efficiency, public administrations around the world and in particular in Europe are increasingly relying on information technology (IT) to improve their performance and service delivery. This growing use of IT results in a changed set of competencies demanded from civil servants. In order to find out the concrete competencies that are required for successful implementation of eGovernment initiatives and that, consequently, need to be included in the education of future professionals, a European-wide survey was conducted (n=697). This paper reports on the first results of this study, revealing that there is a strong need for professionals with socio-technical, organizational and managerial competencies.
Title: Towards Efficient EGovernment: Identifying Important Competencies for EGovernment in European Public Administrations
Description:
In an attempt to enhance efficiency, public administrations around the world and in particular in Europe are increasingly relying on information technology (IT) to improve their performance and service delivery.
This growing use of IT results in a changed set of competencies demanded from civil servants.
In order to find out the concrete competencies that are required for successful implementation of eGovernment initiatives and that, consequently, need to be included in the education of future professionals, a European-wide survey was conducted (n=697).
This paper reports on the first results of this study, revealing that there is a strong need for professionals with socio-technical, organizational and managerial competencies.
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