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Champion Emotional Resilience
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Technology, litigation, and globalization present many challenges today for individuals and organizations. Instead of ignoring problems or responding with fear, managers who foster courage and organizations that recognize and reward courage are more likely to overcome challenges and adapt to change. Courageous workers demonstrate emotional resilience by staying the course despite difficulty or danger and not accepting defeat. This chapter discusses opportunities for managers to champion emotional resilience in employees through awareness of the psychological contract. Case examples are used to demonstrate the varied ways in which employees and organizations may respond to physical injury, psychological trauma, and interpersonal conflict.
Title: Champion Emotional Resilience
Description:
Technology, litigation, and globalization present many challenges today for individuals and organizations.
Instead of ignoring problems or responding with fear, managers who foster courage and organizations that recognize and reward courage are more likely to overcome challenges and adapt to change.
Courageous workers demonstrate emotional resilience by staying the course despite difficulty or danger and not accepting defeat.
This chapter discusses opportunities for managers to champion emotional resilience in employees through awareness of the psychological contract.
Case examples are used to demonstrate the varied ways in which employees and organizations may respond to physical injury, psychological trauma, and interpersonal conflict.
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