Construction of Multiple Dispute Resolution Mechanism for Cross-Border E-Commerce in the Context of Globalization

In the context of globalization and the rapid development of Internet technology, cross-border e-commerce has become an important part of contemporary international trade. However, this growth has not been without challenges, as cross-border transactions often give rise to complex e-commerce disputes that traditional dispute resolution mechanisms struggle to deal with. The study first provides an in-depth exploration of the various types and unique characteristics of cross-border e-commerce disputes, highlighting the shortcomings of traditional resolution methods. Then, the focus of this study turns to the construction of a diversified dispute resolution mechanism specifically targeted at the cross-border e-commerce environment. This mechanism covers a range of online resolution paths, including negotiation, mediation and arbitration, all adapted for the online realm. This study analyzes the effectiveness of these online resolution paths. The ODR platform in Guangzhou Comprehensive Pilot Zone not only improves the efficiency and fairness of cross-border e-commerce dispute resolution, but also provides solid support for the stability and prosperity of the global e-commerce market. The results show that they have significant advantages in improving dispute resolution efficiency and reducing overall costs. Although the online resolution path provides an effective and convenient means to handle cross-border e-commerce disputes, it needs to be continuously improved and adjusted to adapt to the continuous development of cross-border e-commerce in the context of globalization.