Common Subjective Mental Workload Assessment Measures: Advantages and Disadvantages

Background: The amount of mental resources required to perform simultaneously a series tasks is considered as mental workload (MWL). High and Low mental workload in the workplace is usually associated with mental fatigue, decreased performance, human error, and even harmful long-term health effects. Among the various MWL assessment techniques, the outcome measures such as questionnaires are easier and more practical in workplace settings. We aimed to compare the three current commonly advocated and used questionnaires. Material and Methods: Three common different outcome measures for evaluation of the MWL are NASA Task Load Index (NASA-TLX), Subjective Workload Assessment Technique (SWAT), and the CarMen-Q workload questionnaire. Among them the NASA-TLX is well known and more popular with six subscales that are used extensively in industrial and official workplaces. SWAT is the simplest one with three dimensions. The NASA-TLX is preferable method because of its higher sensitivity, especially in low MWL conditions. The CarMen-Q questionnaire is a new questionnaire with 29 items and 4 subscales that focuses on cognitive workload and mental fatigue. Conclusion: SWAT is the simplest and less sensitive measure than the NASA-TLX and CarMen-Q questionnaires. In contrast, the NASA-TLX is widely used and more known instrument for MWL evaluation.