Search engine for discovering works of Art, research articles, and books related to Art and Culture
Javascript must be enabled to continue!
Bagus Anggoro (2301938472) - Paper E-service quality and corporate image on customer perception
View through CrossRef
Kualitas pelayanan baik akan mempengaruhi persepsi pelanggan, lalau persepsi pelanggan akan mempengaruhi citra perusahaan. Maka dari itu perusahaan atau organisasi haru memerhatikan dengan teliti dari segala aspek dan aktifitas yang mereka lakukan, dalam hal ini kualitas pelayanan. Dengan kualitas pelayanan yang baik, pelanggan akan memberikan penilaian yang baik terhadap perusahaan atau organisasi tersebut. Lalu, persepsi pelanggan akan dengan sendirinya memberikan citra perusahaan.
Title: Bagus Anggoro (2301938472) - Paper E-service quality and corporate image on customer perception
Description:
Kualitas pelayanan baik akan mempengaruhi persepsi pelanggan, lalau persepsi pelanggan akan mempengaruhi citra perusahaan.
Maka dari itu perusahaan atau organisasi haru memerhatikan dengan teliti dari segala aspek dan aktifitas yang mereka lakukan, dalam hal ini kualitas pelayanan.
Dengan kualitas pelayanan yang baik, pelanggan akan memberikan penilaian yang baik terhadap perusahaan atau organisasi tersebut.
Lalu, persepsi pelanggan akan dengan sendirinya memberikan citra perusahaan.
Related Results
PERAN TATA KELOLA PERUSAHAAN DALAM MEMODERASI PENGARUH IMPLEMANTASI GREEN ACCOUNTING, CORPORATE SOCIAL RESPONSIBILITY DAN FIRM SIZE TERHADAP KINERJA KEUANGAN
PERAN TATA KELOLA PERUSAHAAN DALAM MEMODERASI PENGARUH IMPLEMANTASI GREEN ACCOUNTING, CORPORATE SOCIAL RESPONSIBILITY DAN FIRM SIZE TERHADAP KINERJA KEUANGAN
This study examines the role of corporate governance in moderating the influence of green accounting disclosure, corporate social responsibility (CSR), and firm size on the financi...
The Impact of Customer Service Quality on Customer Satisfaction: A study on Bangladeshi Banks
The Impact of Customer Service Quality on Customer Satisfaction: A study on Bangladeshi Banks
Abstract
This research study examines the impact of customer service quality on customer satisfaction at Bangladeshi Banks. The study aimed to fill existing gaps in underst...
Corporate heritage, corporate heritage marketing, and total corporate heritage communications
Corporate heritage, corporate heritage marketing, and total corporate heritage communications
PurposeThe purpose of this paper is to advance the general understanding of the corporate heritage domain. The paper seeks to specify the requisites of corporate heritage and to in...
Self-service for public transport payments: A business case for conversational artificial intelligence
Self-service for public transport payments: A business case for conversational artificial intelligence
<p>Although self-service (i.e. mobile top-ups) is at the heart of Snapper’s customer service offering, customers have a disjointed experience managing their public transport ...
Corporate Social Responsibility and Customer Loyalty: A Review of Literature
Corporate Social Responsibility and Customer Loyalty: A Review of Literature
Corporate social responsibility takes an increasingly important role for businesses and receives the attention of many people. The relationship between corporate social responsibil...
Pengaruh Brand Image, E-Service Quality dan Digital Payment terhadap Customer Satisfaction pada Pengguna Shopeefood di Kota Bandung
Pengaruh Brand Image, E-Service Quality dan Digital Payment terhadap Customer Satisfaction pada Pengguna Shopeefood di Kota Bandung
Abstract. This research focuses on the application of Brand Image, E-Service Quality and Digital Payment to Customer Satisfaction. The purpose of this study was to determine the ef...
Analisis Kepuasan Pelanggan Atas Kualitas Produk dan Pelayanan Dengan Metode SEM-PLS
Analisis Kepuasan Pelanggan Atas Kualitas Produk dan Pelayanan Dengan Metode SEM-PLS
This study aims to analyze what factors can affect customer satisfaction and to estimate customer satisfaction models for Bleached Cotton products. Respondents in this study were B...
ANALISIS GOOD CORPORATE GOVERNANCE TERHADAP NILAI PERUSAHAAN
ANALISIS GOOD CORPORATE GOVERNANCE TERHADAP NILAI PERUSAHAAN
AbstractHigh corporate value becomes the desire of the owners of the company, because with a high value indicates the high prosperity of the shareholders, and they will invest capi...