Organization Redesign

Organizational restructuring, or, more fully, organizational redesign, is a commonly proposed solution for major organizational problems. It should only be considered after a thorough analysis of existing conditions and desired outcomes. If, in fact, redesign is an appropriate change technology, it should be approached thoughtfully and comprehensively, with attention to both structure and organizational processes. There are criteria for a good design of an organization and process criteria for a redesign process that could be followed in any redesign effort. This should be a broad, participative process for engaging many of the staff affected through structures such as a steering committee and design teams. Business process reengineering is a redesign strategy that has a very mixed, and probably overall negative, reputation. While some of its techniques can be used positively and ethically, applications of business process reengineering principles should be considered very thoughtfully. Ethical considerations are important when staff layoffs are considered.