ENO receives standing ovation for employee engagement

Purpose The purpose of this paper is to focus on cultural change and how to boost employee engagement for employees in the arts. Design/methodology/approach The research consisted of employee surveys, focus groups as well as in depth evaluation and analysis with the senior management team to bring about cultural change in the organisation. Findings The results were extremely impressive with 91% of all employees agreeing that they understand the organisation's culture and values and would recommend the ENO as a place to work. Originality/value The ENO is an internationally renowned centre for live performance. This work demonstrates how an organisation can bring people together from a vast range of backgrounds, skillsets to become a cohesive and highly engaged team.