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Organization Culture: A Barrier to IT Outsourcing
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Globalization has impacted the business in many aspects such as structure, architecture,internal/external strategies and sourcing management. Outsourcing is one of the recent businessstrategies used to provide IT needs via external agent. IT outsourcing is the use of externalservice providers to effectively deliver IT-enabled business process, application service, andinfrastructure solutions for business outcomes. Outsourcing enables businesses enterprises toreduce costs, accelerate time to market, and take advantage of external expertise, assets andintellectual property. Organization culture is a pattern of shared assumption that the group learnas it solves its problem of external adaptation and internal integration. Due to benefitsassociated with outsourcing most organization are adopting and implementing IT outsourcing.This paper seeks to explore the influence of organization culture on IT outsourcing and provideinsight on key elements of organization culture impacting IT outsourcing. The study finding showthat organization culture key element such astrust, communication, culture compatibility,organization openness, commitment, and collaborationif not properly managed can be a greatbarrier to IT outsourcing.Keywords: Organization culture, IT, outsourcing
Title: Organization Culture: A Barrier to IT Outsourcing
Description:
Globalization has impacted the business in many aspects such as structure, architecture,internal/external strategies and sourcing management.
Outsourcing is one of the recent businessstrategies used to provide IT needs via external agent.
IT outsourcing is the use of externalservice providers to effectively deliver IT-enabled business process, application service, andinfrastructure solutions for business outcomes.
Outsourcing enables businesses enterprises toreduce costs, accelerate time to market, and take advantage of external expertise, assets andintellectual property.
Organization culture is a pattern of shared assumption that the group learnas it solves its problem of external adaptation and internal integration.
Due to benefitsassociated with outsourcing most organization are adopting and implementing IT outsourcing.
This paper seeks to explore the influence of organization culture on IT outsourcing and provideinsight on key elements of organization culture impacting IT outsourcing.
The study finding showthat organization culture key element such astrust, communication, culture compatibility,organization openness, commitment, and collaborationif not properly managed can be a greatbarrier to IT outsourcing.
Keywords: Organization culture, IT, outsourcing.
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