Key success factors in implementing supervision management in social institutions

Supervision is a method increasingly used in social work. As an ongoing, structured process involving the social worker and the supervisor and based on openness and trust, it can be used in many areas and for many purposes within social work. It can be used as a method to counteract professional burnout of social workers (the so-called support function of supervision). It can be used to improve their e"ciency and e$ectiveness (the so-called managerial function of supervision). Finally, one can treat supervision as a method of professional development of social workers, a method of developing their competences necessary in social work (the so-called educational function of supervision). Supervision as a method of action thus gives the social organisation a space for reflection and mutual consultation. The result of this reflection and consultation can become the use of supervision for the comprehensive management of the social organisation and social work in the form of supervision management. In this approach to management, supervision becomes the modus vivendi of the functioning of the whole organisation and the implementation of its functions. For this to happen, however, in the process of implementing supervision management, attention needs to be paid to the factors that condition its implementation and functioning in the organisation. &e aim of this article is to identify the key success factors in the implementation of supervision management in a social institution. The author characterises the role and importance of supervision in social work, presents a methodology for the management of a social organisation based on its use in all aspects of its functioning and, 'nally, the conditions that need to be met for the implementation of supervision management to be successful, and this methodology can e$ectively serve the work of a social institution.