Robotic process automation: Implementation

Robotic Process Automation (RPA) is revolutionizing business process automation by allowing organizations to automate repetitive processes, improve efficiency, and cut costs. Unlike other automation methods, RPA works at the user interface level, making it possible for organizations to integrate with existing enterprise systems without making significant changes. This means it is extremely versatile in many industries, such as finance, healthcare, and customer care. Despite its benefits, issues like security threats, governance challenges, and scalability limitations are still the most critical areas of concern. In addition, the convergence of RPA with AI and ML brings new opportunities for smart automation, allowing systems to execute sophisticated decision-making tasks with little or no human intervention. This study discusses the development, advantages, and disadvantages of RPA and presents future research directions, such as the requirement for better security features, ethics, and more effective human- machine interaction to promote the sustainable implementation of this technology.