Knowledge Comparison amongst Telehealth Service Utilized and Unutilized Adults in Bangladesh

Abstract Background: Telehealth is the remote delivery of health care using various communication tools. This study compared telehealth knowledge among adults who utilized and did not utilize telehealth services and explored factors associated with knowledge. The cross-sectional study includes 1252 participants. The outcome of the study was knowledge of telehealth. The predictors of the study were sociodemographic information and participants' perceived health status were also collected. Bivariate logistic regression models are used to analyze the adjusted relationship between outcome and variables. Results: Age, marital status, educational level, student status, and perceived health status all significantly impacted telehealth knowledge among those who did not use the service. Among the utilized group, we found age, marital status, and perceived health status were significantly associated with good knowledge. Conclusions: This study emphasizes the importance of continued initiatives to improve telehealth knowledge among both those who utilize the service and those who do not, considering variations in demographics and other factors.