Towards an eGovernment Interoperability Assessment Framework

The electronic cooperation of public organisations is a precondition for better public service provisioning to citizens and companies. Interoperability is a key challenge for electronic cooperation. Interoperability is a multilateral issue that incorporates technical, managerial and socioeconomic aspects. In this environment, assessing interoperability of systems and organisations is becoming increasingly important. However, interoperability assessment is a complex task. In the literature, a number of interoperability assessment models have been proposed. These incorporate different metrics and attributes to address one or some interoperability aspects. Currently, however, no commonly accepted eGovernment interoperability assessment framework exists. The aim of this PhD thesis is to develop and evaluate a comprehensive eGovernment interoperability assessment framework.