Analyzing the Impact of Customs on Improvement of the Logistics Performance Index: Research on ASEAN Member Countries

Purpose: The article analyses the impact of customs on improving the National Logistics Performance Index (LPI) across 10 ASEAN countries. To ensure that one of the issues of particular concern of governments, international financial institutions and investors is how to improve the national logistics capacity. Theoretical Framework: Research to discover six essential activities of customs: (i) ASEAN Single Window (ASW), National Single Window (NSW); (ii) Administrative procedure reform in the field of customs; (iii) Specialized management; (iv) Risk management and compliance management; (v) Development of customs brokers; (vi) Customs - enterprises have a positive impact on the two criteria of customs clearance and logistics service quality in improving LPI. Method: The article uses a quantitative approach using SPSS 20 software to test Cronbach's alpha coefficient, EFA factor analysis and linear regression between customs clearance criteria, logistics service quality and index. LPI number The study used data set on the international LPI index of 10 ASEAN countries (World Bank overall announced six times in 2007, 2010, 2012, 2014, 2016, 2018). The data consists of 56 observations Findings: Based on selected research objectives and methods, the study found a positive relationship between the two criteria of customs clearance and the quality of logistics services with the LPI index. The study analyzed and pointed out that the critical activities of the customs authorities positively impact the two criteria of customs clearance and the quality of logistics services to improve the national logistics capacity of 10 member countries. ASEAN Practical & social implications: The article has proposed six standard solutions for ASEAN member countries to improve the national competitiveness index in logistics.