Search engine for discovering works of Art, research articles, and books related to Art and Culture
Javascript must be enabled to continue!
Organizational Citizenship: A Review, Proposed Model, and Research Agenda
View through CrossRef
Organizational citizenship was recently proposed as a form of job performance which may be more strongly related to job satisfaction than performance measures employed in previous job satisfaction-job performance research. However organizational citizenship holds more promise for organizational behavior research than merely its relationship to job satisfaction. Organ (1988a) argues that organizational citizenship, in the aggregate, promotes the effective functioning of the organization. Citizenship is defined as "supra-role behavior," that is, behavior which goes beyond formal job descriptions but which is desired by an organization (Organ, 1988a). Examples include helping co-workers who fall behind in task performance, keeping a work area clean, accepting temporary assignments without complaint, volunteering for tasks that are not assigned, and making suggestions which will improve the department (Bateman & Organ, 1983; Smith, Organ & Near, 1983). This paper presents the results of the studies which have been conducted to date, suggests directions for future research, and proposes a model of organizational citizenship to guide this research.
Title: Organizational Citizenship: A Review, Proposed Model, and Research Agenda
Description:
Organizational citizenship was recently proposed as a form of job performance which may be more strongly related to job satisfaction than performance measures employed in previous job satisfaction-job performance research.
However organizational citizenship holds more promise for organizational behavior research than merely its relationship to job satisfaction.
Organ (1988a) argues that organizational citizenship, in the aggregate, promotes the effective functioning of the organization.
Citizenship is defined as "supra-role behavior," that is, behavior which goes beyond formal job descriptions but which is desired by an organization (Organ, 1988a).
Examples include helping co-workers who fall behind in task performance, keeping a work area clean, accepting temporary assignments without complaint, volunteering for tasks that are not assigned, and making suggestions which will improve the department (Bateman & Organ, 1983; Smith, Organ & Near, 1983).
This paper presents the results of the studies which have been conducted to date, suggests directions for future research, and proposes a model of organizational citizenship to guide this research.
Related Results
Strategic design research: Co-designing organizational transformation from within
Strategic design research: Co-designing organizational transformation from within
In this article, we discuss and argue for the value of working with strategic design in organizational settings through inventive research practices rooted in co-design and design ...
Organizational discourse and subjectivity
Organizational discourse and subjectivity
This article seeks to contribute to the debate on the relationship between organizational discourses and subjectivity, revolving around whether organizational discourses determine ...
Introduction
Introduction
This chapter introduces the over 1,000 Parisian market women known as the Dames des Halles and outlines how Politics in the Marketplace changes understandings of work, gender, and ...
What We Share Is Who We Are and What We Do: How Emotional Intimacy Shapes Organizational Identification and Collaborative Behaviors
What We Share Is Who We Are and What We Do: How Emotional Intimacy Shapes Organizational Identification and Collaborative Behaviors
We focus on the concept of emotional intimacy among organizational members and investigate its influence on both their (a) perceptions and (b) behaviors. With regard to employees’ ...
Whose agenda is it? Regulating health research ethics in Labrador
Whose agenda is it? Regulating health research ethics in Labrador
In Labrador, the NunatuKavut (formerly Labrador Inuit Métis) have begun to introduce a rigorous community-based research review process. We conducted a study with leaders and healt...
Welfare, social citizenship, and the spectre of inequality in Amsterdam
Welfare, social citizenship, and the spectre of inequality in Amsterdam
This article explores how notions of citizenship are negotiated in encounters between parents and youth care professionals in Amsterdam in the context of heated debates over citize...
When "Life Is but a Dream": Obliterating Politics Through Business Process Reengineering?
When "Life Is but a Dream": Obliterating Politics Through Business Process Reengineering?
In this article, we explore the genesis and operation of Business Process Reengineering (BPR) within a medium-sized U.K. bank from the late 1980s to the mid-1990s. We dismiss the c...
The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process...