Job Stress And Employee Performance In The Kampala Capital City Authority, Uganda

This study aimed at establishing the relationship between job stress and employee performance in the Kampala Capital City Authority, Uganda, the objectives were; (i) determining the effect of job stress on punctuality of employees in the Kampala Capital City Authority, Uganda, (ii) establishing the effect of job stress on quality of work in the Kampala Capital City Authority, Uganda, and (iii) examining the effect of job stress on feedback among the employees in the Kampala Capital City Authority, Uganda. This research employed descriptive correlation design to describe the relationship between job stress and employee performance. The study population was 140 and sample size was 103 respondents. The findings revealed the following: job stress significantly affects punctuality of employees in the Kampala Capital City Authority, Uganda, job stress has a significant effect on quality of work in the Kampala Capital City Authority, Uganda, and lastly job stress has a significant relationship on feedback among the employees in the Kampala Capital City Authority, Uganda. The researcher concluded that; reducing job stress it increases employee performance in the Kampala Capital City Authority, Uganda, a decrease in job stress increases quality of work in the Kampala Capital City Authority, Uganda, and lastly; a reduction in job stress improves feedback among employees in the Kampala Capital City Authority, Uganda and an increase in job stress among employees it reduces the performance of employees. The researcher recommended that; the Kampala Capital City Authority, Uganda should not put the workers on pressure to do numerous work within a short period of time, the Kampala Capital City Authority, Uganda should make sure that work given to employees should be split to suit their personal strengths, and to the employees should learn how to handle unusual challenges in work.