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Impacts of destination social responsibility on destination image and tourist revisit intention: An empirical study at tourism destinations in the Mekong delta, Vietnam
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The main purpose of this study is to identify factors of destination social responsibility (DSR) affecting the destination image and revisit the intention of the customer at a tourism destination in the Mekong Delta. The researchers surveyed 507 tourists at a tourism destination in the Mekong Delta using qualitative and quantitative research methods. The research results show that seven factors affect the destination image and tourist revisit intention including (1) economics-social activity-oriented DSR (2) Epidemics and natural disaster-oriented DSR (3) Tourist-oriented DSR (4) Product and service quality-oriented DSR (5) Human-oriented DSR (6) Corporation social responsibility-oriented DSR (7) Environment-oriented DSR. The research offers some managerial implications regarding DSR in order to attract a destination image and return tourists to destinations in the Mekong Delta (MD).
Title: Impacts of destination social responsibility on destination image and tourist revisit intention: An empirical study at tourism destinations in the Mekong delta, Vietnam
Description:
The main purpose of this study is to identify factors of destination social responsibility (DSR) affecting the destination image and revisit the intention of the customer at a tourism destination in the Mekong Delta.
The researchers surveyed 507 tourists at a tourism destination in the Mekong Delta using qualitative and quantitative research methods.
The research results show that seven factors affect the destination image and tourist revisit intention including (1) economics-social activity-oriented DSR (2) Epidemics and natural disaster-oriented DSR (3) Tourist-oriented DSR (4) Product and service quality-oriented DSR (5) Human-oriented DSR (6) Corporation social responsibility-oriented DSR (7) Environment-oriented DSR.
The research offers some managerial implications regarding DSR in order to attract a destination image and return tourists to destinations in the Mekong Delta (MD).
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