Agents

This chapter discusses agent judgment and when relying on agents will be a more or less reliable strategy. The chapter explores agent motivation and why it is critical to successful Navigation by Judgment. Agent motivation is a function of both treatment and selection effects. Job design can play an important role in changing agent motivation for better or for worse (treatment); job design can also prompt differential exit and entry of motivated agents into international development organizations (IDOs) (selection). It argues that there may be different equilibria IDOs can meet, with a Theory Y equilibrium of agent initiative and intrinsically motivated agents on the one hand and a Theory X equilibrium of tight principal control and extrinsically motivated agents on the other.