Identifying Key Risk Factors in Air Traffic Controller Workload by SEIR Model

To address the controller workload with the forecast, the capacity of the air traffic management system is effectively enhanced. It should be based on a specific analysis of the controller workload. In the current controller workload studies, there is no clear means to analyze the process of controller workload development propagation. In this paper, we propose a new method for analyzing the factors influencing the controller workload. This method takes into account the influence of various situations in the actual work of controllers and objectively quantifies the complexity of work conditions. A complex network is constructed by treating various factors as nodes and the complexity relationships between these nodes as edges. The complexity network was then tested using the contagion model. The sum of the number of times of infecting other nodes and being infected in the detection result was defined as the infection capacity of the nodes, and the point with the strongest infection capacity was controlled and analyzed. The results show that the point with the strongest infection capacity is the key factor for the development of controller workload generation. In addition, the analysis of the key factors using a backpropagation neural network shows that the prediction of the controller workload can be made by the key factors. It will provide a new effective method to control controller workload and improve air traffic control capability.