Evaluation of Firms Supports Policies

Purpose: This study evaluates, analyzes, and measures support policy for small and medium enterprises in Hanoi to propose some recommendations to help small and medium enterprises improve business performance and expand scale.   Theoretical Framework: In terms of scale, among the SMEs operating in the area, SMEs in the non-state sector account for the largest proportion, estimated at about 97.2%. This shows that SMEs in the non-state sector contribute an important part to Hanoi's economy. The average production and business capital of non-state-owned SMEs increased by 10.2%. This may represent the development and performance enhancement of firms in this area.   Method/Design/Approach: A survey was conducted with the participation of 210 employees of SMEs in Hanoi, including the board of directors and sales department heads. Analytical methods such as descriptive statistics, independent t-tests, and ANOVA analyses are used to test and measure the scales.   Results and Conclusion: Research results show that support policies for small and medium enterprises in Hanoi are highly appreciated. There is no statistically significant difference in the support policy for small and medium enterprises in Hanoi between these different genders, ages, job positions, business operating times, and business sectors.   Research Implications: This research uses the contents of the support policy for small and medium enterprises in Hanoi and the business performance of SMEs in Hanoi based on prior studies in the realm of firms. Within the context of the digital transformation of the entire society and industrial revolution 4.0, these variables are useful solutions for SMEs.   Originality/Value: This study uses a new research methodology to evaluate and measure the support policy for small and medium enterprises in Hanoi. The paper's primary contribution is findings that benefit the SMEs in Hanoi in the improvement of their scale expansion and business performance.