Book Reviews

Sawaragi, Y.; Inoue, K.; and Nakayama, H., eds. 1987, Toward Interactive and Intelligent Decision Support Systems, Volumes 1 and 2, Springer-Verlag, New York, 445 pp., $45.00 and 450 pp., $46.50—reviewed by Gary Klein Krajewski, L. J. and Ritzman, L. P. 1987, Operations Management: Strategy and Analysis, Addison-Wesley, Reading, Massachusetts, 916 pp., $43.95—reviewed by Danny Samson Collier, David A. 1987, Service Management: Operating Decisions, Prentice-Hall, Englewood Cliffs, New Jersey 07632, 300 pp., $18.75—reviewed by Kang Peng Anderson, Edward J. and Nash, Peter 1987, Linear Programming in Infinite-Dimensional Spaces, John Wiley and Sons, 172 pp., $44.95—reviewed by Bruce A. McCarl Toone, Roland and Jackson, Dave, eds. 1987, The Management of Manufacturing: The Competitive Edge, IFS (Publications) Ltd., U.K. 182 pp., $59.00—reviewed by Danny Samson Pall, Gabriel A. 1987, Quality Process Management, Prentice-Hall, Englewood Cliffs, New Jersey, 304 pp., $43.00—reviewed by Rick L. Edgeman Arthur Young Information Technology Group 1987, The Arthur Young Practical Guide to Information Engineering, John Wiley and Sons, New York, 192 pp., $32.95—reviewed by Louis A. LeBlanc Disney, Ralph L. and Kiessler, Peter C. 1987, Traffic Processes in Queueing Networks: A Markov Renewal Approach, The Johns Hopkins University Press, Baltimore and London, 251 + xix pp., $49.50—reviewed by U. Narayan Bhat