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Empathic Reflection
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Abstract
Empathic reflections are used to communicate understanding of client communications and experiences. This chapter first presents definitions and subtypes of empathic reflections. It distinguishes between the response mode empathic reflection and the relational quality of empathy. The chapter discusses how empathic reflections are assessed and presents examples of successful and unsuccessful empathic reflections. The chapter presents a meta-analysis of 43 samples, which found virtually no relation between empathic reflection and effectiveness, both overall and separately for each of six effectiveness criteria. Weak support for reflections of change talk and summary reflections was found. Good and poor reflections may cancel each other, indicating the need to examine more carefully the quality of empathy sequences in response to empathic opportunities offered by clients and sensitively adjusted in response to client confirmation/disconfirmation. The chapter concludes with diversity considerations and implications for research, training, and practice.
Oxford University PressNew York
Title: Empathic Reflection
Description:
Abstract
Empathic reflections are used to communicate understanding of client communications and experiences.
This chapter first presents definitions and subtypes of empathic reflections.
It distinguishes between the response mode empathic reflection and the relational quality of empathy.
The chapter discusses how empathic reflections are assessed and presents examples of successful and unsuccessful empathic reflections.
The chapter presents a meta-analysis of 43 samples, which found virtually no relation between empathic reflection and effectiveness, both overall and separately for each of six effectiveness criteria.
Weak support for reflections of change talk and summary reflections was found.
Good and poor reflections may cancel each other, indicating the need to examine more carefully the quality of empathy sequences in response to empathic opportunities offered by clients and sensitively adjusted in response to client confirmation/disconfirmation.
The chapter concludes with diversity considerations and implications for research, training, and practice.
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