Impact of Mechanical Automation Implementation, Lean Manufacturing System and Total Quality Management to Enhance Mechanical Firm Performance: Mediating Role of Operational Efficiency

Purpose: In present competitive age, the aim of mechanical firms is to improve their performance by enhancing operational efficiency. Therefore, the aim of the present study is to explore the effect of mechanical automation implementation, lean manufacturing system, and TQM on mechanical firm performance. This study also explores the mediating effect of operational efficiency. Design/ method/ approach: In order to achieve the above-mentioned objective, the present study used a positivism approach. Quantitative research methodology was adopted. Data were collected from employees of mechanical firms using convenience sampling through questionnaires developed from past studies. Gathered data were analysed using SPSS and Smart PLS 4. Findings: The findings of the research show that mechanical automation implementation, lean manufacturing system, and TQM have positive effect on operational efficiency. Moreover, operational efficiency also has positive effect on mechanical firm performance. Additionally, mediating effect of operational efficiency is also significant as well. Originality: This study is among the few ones that discuss the mediating role of operational efficiency in the proposed framework. Importance of automated systems is also highlighted to enhance mechanical firm performance.