Factors Affecting the Satisfaction of Electronic Health Records (EHRs) from a Physicians' Perspectives in Implementation

The Purpose of this study is to investigate factors affecting satisfaction of the Electronic Health Records (EHRs) in Seoul National University of Korea, from a physicians' perspectives. Administration of a survey instrument containing 6 items to cover characteristics of the user's population in hospital. A sample of 327 users was selected including medical sectors for the study. The Overall response rate was 16.5%. It is mores satisfaction with EHRs that pharmacy and technician sector than physician sector after implementing the EHRs system. Of the total respondents, there was a significant association between performance ‘System functionality and performance of EHRs’ and ‘overall satisfaction level with EHRs’ (p < 0.01). In addition, physicians stated other factors that actually affected satisfaction of the EHRs systems in Hospital. Among these factors, summary note of discharge and operation factors are most correlation with satisfaction.