Analysis and Design of Psychological Consultation Online Service System

The pace of modern society is very fast, and people of different age groups will experience certain psychological problems. Psychological problems are different from physiological diseases and are a series of problems caused by internal psychological factors, which can indirectly change a person's personality, worldview, and emotions. Due to Chinese people's resistance to face-to-face psychological communication, online psychological communication is more easily accepted. Therefore, this paper combines the psychological assessment and psychological consultation process in the process of psychological consultation with the Internet, uses the web page development technology of the Internet, excavates the actual business process logic and other needs in the actual offline psychological consultation process, and develops the online psychological consultation service system. This system mainly includes four major modules: user permission management module, psychological problem resource management module, psychological problem detection module, and psychological diagnosis and treatment room module. The system has achieved online sharing of psychological problem resources, online psychological assessment, and online psychological counseling; Users can use their scattered time to browse and conduct psychological assessments that typically require psychological resources. he developed system can provide users with online psychological services, enhance the convenience of psychological counseling and other related businesses, thereby reducing the cost consumption of traditional psychological communication for inquiries and counselors, shortening the communication distance between the two, and enabling psychological counseling to be carried out anytime and anywhere.